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Legal Representatives

Working closely with legal representatives

At NLG Home Care, we recognise that each of our clients, and their care needs, is unique.

That is why, from the very start of the commissioning process we seek to understand our clients' background, story and expectations so that we can build a care solution that is holistic, flexible and aspirational.

We know that building trust with commissioners is central to delivering practical and sustainable services to our clients. We achieve that by meeting and exceeding the expectations of commissioners, both through the commissioning process and in the delivery of high-quality care.

We understand that solicitors and case managers often seek to identify a service provider at a critical time for their clients, usually pending legal award. Through our experience, we appreciate the sensitivities and challenges the legal process can present and are responsive to need.

We find that we can achieve the best outcomes for our clients where we can form positive and constructive relationships with those commissioning care on behalf of our clients. This is best accomplished by working collaboratively from the outset of the commissioning process and through the lifetime of care delivery.

Care Quality Commission (CQC) for England

We are fully regulated by the: Care Quality Commission (CQC) for England

The service you receive from NLG Home Care is fully and independently regulated, inspected and rated by the Care Quality Commission.

We welcome and comply with the registration and inspection and auditing process that regulation brings.

We steadfastly believe that this pledge of transparency and quality can only drive the best possible experience for the partners, parents and children that we support and care for.

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Passion, Appreciation, Integrity, Respect

©2019 NL Group Limited, registered in England & Wales 04295083