That is why, from the very start of the commissioning process we seek to understand our clients' background, story and expectations so that we can build a care solution that is holistic, flexible and aspirational.
We know that building trust with commissioners is central to delivering practical and sustainable services to our clients. We achieve that by meeting and exceeding the expectations of commissioners, both through the commissioning process and in the delivery of high-quality care.
We understand that solicitors and case managers often seek to identify a service provider at a critical time for their clients, usually pending legal award. Through our experience, we appreciate the sensitivities and challenges the legal process can present and are responsive to need.
We find that we can achieve the best outcomes for our clients where we can form positive and constructive relationships with those commissioning care on behalf of our clients. This is best accomplished by working collaboratively from the outset of the commissioning process and through the lifetime of care delivery.